Return and Refund Policy

 

Returns and Exchanges

  • You may request to return or exchange a product within 14 days from the date of receipt.
  • The product must be in its original condition, unopened, and unused, with the invoice or proof of purchase included.
  • The customer bears the shipping cost in case of a return, unless the reason is due to an error by Unitradepharma or a defective product.

Refunds

  • Refunds will be issued using the same payment method within [insert number of days] after we receive and inspect the returned product.
  • For Cash on Delivery payments, the refund amount will be transferred to a bank account or e-wallet specified by the customer.

Exceptions

  • Dietary supplements and health products cannot be returned once the package has been opened, to ensure health and safety standards.

Contact Us
If you have any inquiries or wish to request a return, please contact us at:

eshop@unitradepharam.com